Privacy Policy

1. Overview & Commitment

THE SLAYER ("we", "us", "our"), operating via the website theslayer.in, values the privacy of every gamer. This Privacy Policy outlines our procedures for collecting, processing, storing, and protecting your personal information in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDPA), 2023.

2. Information We Collect

When you interact with theslayer.in or place an order, we may collect:

• Contact & Identity Data: Full name, email address, and 10-digit Indian phone number.
• Delivery Data: Shipping address, landmark, city, state, and 6-digit Indian PIN code.
• Order History: Hardware items purchased, order totals, and warranty registration details.
• Device & Session Data: Browser local storage tokens (used solely to persist your shopping cart state).

3. Payment Data Security (Razorpay Integration)

We adhere to rigorous financial security guidelines. All digital payments (UPI, RuPay, Visa, Mastercard, NetBanking) are routed through certified Level 1 PCI-DSS compliant Indian payment gateways (such as Razorpay).

Crucial Notice: THE SLAYER does NOT store, process, or retain your credit/debit card numbers, CVVs, UPI PINs, or net banking passwords on our servers. All financial transactions are directly tokenized by the authorized banking gateway.

4. How We Use Your Data

Your data is processed strictly for legitimate operational purposes:

• Processing, packing, and dispatching your orders via authorized Indian courier partners (e.g. Bluedart, Delhivery).
• Providing automated delivery SMS, WhatsApp, and email tracking alerts.
• Managing warranty verification, customer assistance, and 7-day replacement tickets.
• Fraud prevention and statutory tax compliance under Indian GST regulations.

5. Data Grievance Redressal

If you have questions regarding your data or wish to exercise your rights under Indian privacy regulations, you may contact our appointed Grievance Officer: